The Self-Reflexive Path to Cultural Safety
As healthcare leaders, our responsibility to implement the United Nations Declaration on the Rights of Indigenous Peoples, together with the Truth and Reconciliation Commission’s Calls to Action, is intimately intertwined ...
The Heart of the Matter: People, Health & Home
The health system is hungry for new models of care and to get it right, we need to leverage the wisdom of people, families and providers. It doesn’t need to ...
A Reminder to Decision-Makers and Healthcare Professionals of the “Why” of Patient Engagement: Ethical Imperatives and Economic and Social Benefits
Recent events have shown us that certain groups can be excluded from health policy discussions that affect them, most notably patients. This essay reminds decision-makers and healthcare professionals of why ...
Mourning a Man who Saved Millions of Lives
Remembering Earl Bakken, a pioneer in the field of biomedical engineering, a healthcare visionary, philanthropist, and co-founder of Medtronic.
How Safe Prescribing Through EMRs is Helping Address the Opioid Crisis
Canada is experiencing an opioid epidemic, but there are ways that clinicians can help to safely prescribe opioids to their patients through their Electronical Medical Record (EMR).
VBH + NPS = Enhancing the Patient-Centric Model
"Customer experience has been an afterthought in almost every part of healthcare, and is reflected in the poor NPS scores (related to customer satisfaction) across the board"
Healthcare Happy Hour: Perspectives on Career Advancement for Emerging Health Leaders
On Wednesday, September 12, 2018 young healthcare professionals had the opportunity to participate in a panel discussion with prominent Canadian healthcare professionals. Questions centered around becoming a leader in your ...
Breaking the mould: the transformation of Ontario's hospitals
The ability to extend care beyond the physical footprint of a hospital can make it easier for patients with severe chronic diseases or other diagnoses to receive care from the ...
Caring for Health the People’s Way
High-tech healthcare remains vital in the spectrum of health and healthcare services. Acute illnesses, injuries, heart attacks, strokes, seizures, and the like are not going to go away. But community-based ...
What have we done? The piths and perils of tokenistic engagement in healthcare
Patient engagement in healthcare has become an expectation. However, our genuine efforts to engage patients largely constitute tokenism today. This piece argues that the pervasiveness of tokenistic engagement stems from ...
