2026-09-10 from canadiangrocer.com

Loblaw Companies hopes to answer Canadians’ health questions with its new AI-powered tool, PC Chat.

Created for PC Health—Loblaw’s digital health platform and mobile app—Loblaw said the chat bot is informed by Canadian clinical guidelines and backed by an advisory board of Canadian medical professionals.

Canadians can use the tool to ask health questions—like, "Should I take a daily vitamin?" or "Is this something I should speak to a doctor about?"—and get plain-language information in real time.

Answers are designed to be relevant for users across every province and territory, “including underserved patient populations,” Loblaw said.  

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